Privacy Policy and Data Protection
How we safeguard your personal information on our platform
What Information We Collect
We collect information that allows us to provide tailored emotional intelligence services, ensure safety, and communicate with our clients. This includes details provided voluntarily and data generated by your use of our platform.
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→Contact details (email, phone, address)
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→Communications and feedback shared with us
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→Session requests and preferences
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→Usage data for platform analytics
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→Browser and device technical data
We only collect data necessary for the operation and enhancement of our services. Sensitive information is protected in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
How We Use Your Data
We use your information to respond to inquiries, provide personalized service, process appointments, and improve the platform. Your data also helps us ensure the security and integrity of our services.
We may use de-identified data for analytical purposes. Your personal information is never sold to third parties and is only shared with trusted partners as needed for service fulfillment.
Your Privacy Rights Explained
You have the right to access, correct, or delete your personal data. Canadian users can also request data portability and restrict specific uses under applicable law.
Right to Access
Request what personal data we hold about you.
Correction Rights
Ask to correct or update inaccurate information.
Right to Erasure
Request deletion of your personal data.
Data Portability Rights
Receive your data in a portable format.
Sharing Your Information
Your personal data may be shared with authorized employees and trusted partners essential to delivering our services—always under strict confidentiality obligations.
We comply with all legal requirements. Your data may be disclosed where necessary for security, compliance, or legal proceedings, but only to the extent required.
How We Secure Your Data
We implement security measures designed to protect your information from unauthorized access, misuse, or disclosure. Data is stored securely and access is limited to authorized personnel.
Despite strong safeguards, no method of digital transmission can be fully secure. Clients are encouraged to use safe practices when communicating sensitive information.
Contact for Privacy Inquiries
Address: 68 Water Street, Suite 401, Vancouver, BC V6B 1A4 Canada
Phone: +1 (742) 291-2973
Email: content@brelanithyra.com